Welcome to Setat's online website (hereinafter: "the website")
The site is operated by Hana (Eleanor) Amar Kwas H.P. 0000000, from Street: Albanias Kfar Julis, Israel (hereinafter: "Site Management")The site is used
as an e-commerce site that offers, among other things, the sale of clothes and clothing items and home accessories (hereinafter: "the product" or "the products")
Terms of Use:
The terms of use of the website below define, among other things, the manner of using the website as well as regulate the manner of ordering the products through the website. Read them carefully and carefully, as they constitute a binding agreement between you and the company. The terms are worded in the masculine language for convenience purposes only and refer Also for a female and vice versa. Use of the site constitutes consent to the terms of this regulation and the other conditions that appear or will appear on the site at the time of use.
If you do not agree to one of the terms of the regulations and/or the additional conditions on the website, you are asked to refrain from making any use of the website of any kind and kind, including registering on the website, joining the customer club and/or purchasing products through the website. In any case of publishing instructions, which contradict the instructions.
The meaning of the word "action" in these regulations is - any action carried out in order to purchase a product and/or another service offered on the website. If you are a minor (under the age of 18) or someone who needs permission from a third party in order to perform a legal action, you declare and confirm that you have received the consent of your parents, guardians, and/or a third party as mentioned above, to perform any action and use the website.
Carrying out operations on the website will be given to each user who has an e-mail on the Internet and a credit card that can be cleared by one Credit companies operating in Israel legally and validly on the day of the operation. Performing an action on the website, including providing credit card information, inquiries and actions Others can also be done over the phone. The phone number can be found under the "Contact" tab on the website.
The terms of these regulations may change from time to time and the company reserves the right to update and/or change and/or cancel them, at its sole discretion. Please be sure to keep up to date with the regulations. Any of the site's users may contact the site's management at any time through the contact tab on the site In order to receive clarifications to the regulations and terms of use of the site. Wherever "site management" or "the company" is indicated in these regulations, the reference here is also to whom it represents.
Purchase of products on the website:
The purchase of the products will be made by adding products to the shopping cart. After adding products to the shopping basket, the orderer will enter the following details of the orderer in the online form provided for this during the order process: first name, last name, telephone number, e-mail address, in addition, the information of the recipient of the order, first name, Surname, telephone number, town, street, house number, floor, apartment, entrance and any other identifying information that can help the delivery operator easily locate the location where the order will be delivered, including comments and information regarding the delivery operation and/or if the recipient of the order is not at home The fields marked with an asterisk are required to be filled in and without them it will not be possible to complete the order.
When completing the order, the orderer will confirm the order details and the correctness of the details he provided. Filling in all the details is a prerequisite for placing the order, and this is in order to place the order (hereafter "the order") efficiently and without errors, and therefore it is necessary to make sure to deliver All details are accurate. The details as entered in the order form by the orderer will be conclusive proof of the correctness of the actions. The orderer's details will be updated as stated in the online order form on the website. The website will check the credit card details and only after the approval of the credit card company as explained below, the operation will be approved and a final confirmation of the order will be issued. The customer will be charged for the product through the credit card as explained below and everything is subject to the presence of the products in the company's inventory and the website. Product purchases can only be made online.
How to pay for the order:
Payment for the products will be made by credit card or through an account in the "electronic wallet" service and any similar service as will be available for use on the website from time to time at the discretion of the website management. If the orderer chooses to use a credit card to make the payment, the orderer will be asked to provide the credit card details, ID card, card type and validity.
The site management reserves the right to stop the use of any payment method on the site, to allow the use of additional payment methods and to apply regulations Different payment on different types of credit cards or payment methods that the website management will respect. After the payment details have been entered in the online order form, will be sent to The orderer receives confirmation by e-mail of the receipt of the order details.
It will be clarified that this confirmation does not obligate the website management to deliver the ordered products and it only indicates that the order details have been received by the website management. Immediately after placing the order, the website management will check the payment method used by the orderer, an appropriate notification will be given to the orderer that the order has been approved and his account will be charged for the cost of the service. In the event that the transaction has not been approved by the credit company or any other means of payment available at the time, the orderer will receive an appropriate notification of this and the site management will contact the orderer in order to complete the transaction or cancel it.
Confirmation of the purchase operation is conditional on the presence of the purchased product in stock at the requested delivery date and/or at the time of the order. If it is not specified, because the product is not in stock and the product has not been downloaded from the site until the time of placing the order, the site management will not be obligated subject to the fact that the site management will return to the customer any amount paid, if paid, to the site management and/or cancel the charge if it was made for the purchase operation. It will be clarified that there may be situations in which, although the item is shown on the website as being in stock, in practice it is missing and cannot be supplied, in these cases the transaction will be canceled and the customer will not have any claim in this regard, subject to the return of the amount paid by the customer. The date of delivery of the order will be determined from the date of approval of the transaction by the credit company/confirmation of another available and approved electronic wallet service. If the orderer has been mistakenly charged by the credit company, the orderer must notify the website management in order to make a credit accordingly.
Supply and deliveries:
The instructions of this regulation regarding "supply and shipments" are in addition to the instructions that appear on the website under the "Shipments" tab. The shipping fee will be paid with the payment for the product according to the shipping fee cost that appears on the website under the "Shipments" tab. The delivery of the product will be made only after receiving confirmation of payment for the product from the credit company. The product will be delivered to the address that the customer typed and/or delivered when placing the order in the online form. The site undertakes to deliver the goods within the delivery time to the requested destination and will do its best to ensure that the product arrives quickly. The website management will do its best to deliver the products from the day the order is received and confirmed within 3-7 business days if sent by courier.
Product delivery times include only the calculation of business days (Sundays to Thursdays, not including Fridays, Saturdays, holiday eves and holidays). The deliveries that will be provided through the delivery company on behalf of the website management are in accordance with the conditions of the delivery company, the distribution areas of the delivery company and by prior arrangement with the recipient of the order. If the delivery company is unable to make the delivery to the delivery address for any reason. The website management will inform the customer and will work to find an alternative solution that will meet the wishes of both parties. In cases where the products are delivered via Israel Post, to the shipping address provided by the orderer when placing the order. The delivery dates indicated on the website and above do not apply to products that are out of stock on the website and/or from the company's stock.
Shipping fees - In addition to the price of the products ordered, the orderer will be required to pay shipping fees, the amount of the shipping fees will appear at the end of the order process according to the shipping method chosen by the orderer, unless otherwise specified. The shipping fee will be paid with the payment for the product. When selling in payments using a credit card and/or using a digital wallet, the site may collect the shipping fees with the first payment charge. The site will not be responsible for any delay and/or delay in delivery and/or non-delivery of the products caused by one of the following reasons:
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Force majeure and without prejudice to the generality of the said war, military operation, emergency operation and/or natural damage and/or from events beyond the control of the site such as strikes and shutdowns of all bags and/or suppliers of services or goods necessary for the production of supplies or product transportation.
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Any reason beyond the control of the site and/or the company.
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For any reason related to the mission operation.
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The customer must immediately notify the website if the product has not been delivered within the delivery period specified on the website, in such a case the new delivery time will be calculated from the date of coordination of a new date.
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Be careful to fill in accurate and up-to-date details, in case the products are returned to the company due to incorrect details, the orderer will be responsible for shipping and handling fees.
Cancellation of purchase/exchange of products/damaged products:
The instructions of this regulation regarding: "cancellation of purchase/exchange of products/defective products" are in addition to the instructions that appear on the website under the "exchange, return and cancellation of transaction" tab.
Cancellation of purchase:
You can cancel a product order starting from the moment the order is placed (cancellation on the spot) and up to 14 business days from the moment of receiving the shipment together with a purchase invoice. And everything is subject to the provisions of the Defense Law The Consumer 1981 (hereinafter: the "Consumer Protection Law") and the regulations in our view. Cancellation of an order will be done by sending an email only, detailing the reason for the return. Cancellation of an order will be possible according to the instructions below and according to any law:
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Cancellation before shipping - cancellation of an order before the order is sent by the company. Upon cancellation of the order, the money paid for it will be returned to the customer.
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Cancellation after delivery - cancellation of an order after the product has already been shipped, provided that the customer returned the product by registered mail only to the indicated company address In this regulation below, the product is closed in its original packaging, it has not been used in any way, the product is without damage, and/or defect and/or body odors and/or perfume and that it has not been used in any way.
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A product that is returned and does not meet the above requirements will not entitle the customer to a refund and/or any other credit. In any cancellation, the customer will bear the cost of the shipping fees. The orderer will be credited exclusively After receiving the order from the company.
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The credit will always be made under the same conditions in which the order was charged and to the means of payment from which the order was made. Credits from the credit company Any credit will be transferred to the credit card on which the order was made only, and in accordance with the credit company's schedules, minus a cancellation fee of 5% of the transaction value or NIS 100 (the lower of the two). For the avoidance of doubt, No refund will be given on an item that has been used in any way.
Exchange of products:
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Exchange of an item will be possible only up to 4 days from the day of receiving the shipment, along with a purchase invoice.
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It will not be possible to exchange products for end of season/sale items.
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In case of exchange or return, the cost of shipping the product will be applied to the customer only.
Defective products:
If the customer did not notify the company of any defect in the product within 48 hours of receiving it, this constitutes notification that no defect has occurred and the customer will not have Any claim against the company and/or anyone on its behalf regarding the existence of any defect in the product. The warranty is given for a defect in the production of the product and does not include tears that are not part of the garment pattern (such as ripped jeans from any model that is in stock), and unreasonable use and washing that is not according to the instructions detailed in the technical data product tab.
The company will be entitled to cancel a transaction or order in whole or in part in the following cases:
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A pen error was made either in the price of the product or in the description of the product.
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If it turns out that there was a communication malfunction and/or a technical problem that prevented the users of the website from using the website properly.
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In case of force majeure, act of war, hostility, terrorism, emergency and/or anything else that would prevent a proper sale.
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The product is out of stock.
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It is not possible to send the product delivery.
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Notice of order cancellation will be delivered to buyers by phone and/or email to the address specified on the registration page. The company and/or anyone on its behalf will not be responsible and will not bear any direct, indirect, Consequential or special damage caused to the customer and/or a third party, including financial damage due to the cancellation of the order and/or the return of the product according to the provisions of this chapter.
Copyright:
All intellectual property rights, including patents, copyrights, photos, models, samples and trade secrets, are the property of the company only or of another third party that has allowed the website management to use them. These rights apply, among other things, to the data on the website, including the list of products, the description and design of the products and any other detail related to its operation. These rights also apply to the name of the website and the domain name of the website, the trademarks (whether registered or not) which are the property of the company. They may not be used without the prior written consent of the company. Do not copy, reproduce, distribute, sell, market, rent or translate any information from the website, including trademarks, images and texts, product design, etc. without obtaining prior written permission from the company.
Do not link to content from the website, which is not the home page of the website (deep link) and do not display or publish such content in any way, unless the deep link is to the web page on the website in its entirety and as it is, so that it can be viewed and used in a completely identical way to using and viewing it on the website and this while receiving consent from the website management. The website management may order the cancellation of a deep link even after giving its consent and this at its sole discretion and in this case the user will not have any claim and/or demand and/or claim against the website management.
Company responsibility:
The company and/or the management of the site and/or anyone on their behalf will not be responsible and will not bear any direct, indirect, consequential or special damage caused to the user and/or to a third party, as a result of use or purchase through the site, other than according to these regulations - the cause of action will be Whatever the case may be - including loss of income and/or loss of profit caused by any reason, then the company reserves the right to cancel the specific order. A pen error was made in the product description, this will not bind the company and/or the website management and/or anyone on their behalf.
The images of the products on the website are intended for illustration only and there may be differences between the images displayed on the website, some or all, and the actual products sold. In any case, the company will not bear any responsibility that exceeds the value of the purchased product, as well as any damage that is not direct and/or consequential damage. The company is not responsible for any use made by the user that is not in accordance with the company's instructions, including instructions for handling and maintaining the jewelry.
The company does not undertake to keep in stock all the models whose photos appear in the store. In addition, the company and/or the website management and/or someone on their behalf does everything in its power to ensure that the information displayed on the website is the most complete and accurate information, but it is clarified that inaccuracies or errors may appear in it, in good faith, and the company and/or the website management and/or someone on their behalf You will not bear any responsibility arising from them or related to them. The company and/or the management of the site and/or anyone on their behalf will not bear any responsibility for any unauthorized use, misuse, illegal use and/or fraudulent use by a third party of the credit card used to perform an action on the site. The company will not be responsible for any damage, direct, indirect, consequential or incidental due to access to and use of the website or due to any prevention of access or use of the website, for any reason whatsoever (including contractual and/or tortious reasons). The use of the website is done at the user's sole responsibility and it is clarified that the company is not responsible for any information uploaded by external users.
The company is not responsible for any damage, including due to "viruses" and/or malfunctions and/or software applications of any kind, to the user's computer equipment or any other property of the user, caused by accessing, browsing or using the website, including downloading information from the website.
The service on the website can be used as is:
The site as a whole, including all the information that appears on it and the software underlying it, are offered to the public as they are (As Is). Although, the company intends for the information to be true and accurate, however, the information may not be complete and, alternatively, there may have been technical or other errors in the information. The company is not responsible for inaccuracies, or mistakes made in relation to the information. The company hereby clarifies that the information contained on the website is for general and informative purposes only and does not constitute a recommendation and/or opinion and/or offer to purchase any product or provide any service, and therefore the user is aware and agrees that any reliance on statements, positions, advice or any information Others shown on the site are made at the user's discretion and sole responsibility. In the event that a mistake was made in the price of a product or service, this mistake will not bind the company, and in any case the price in the company's store will be the determining factor. It is possible that some of the information originates from third parties, it is understood that the company has no responsibility for such information, and the company does not guarantee the accuracy of this information. The sole responsibility will apply to the third parties or to the user himself. Features, models, design, colors or appearance of products described or displayed on the website, including any image or presentation of a product included on the website, are for illustrative purposes only, unless expressly stated otherwise.
The company makes sure to take the usual precautions in order to secure the site and also makes every effort to act for the satisfaction of its customers. Also, the company does not guarantee that the service on the site will not be interrupted, will be provided as usual without interruptions, will take place safely and without errors, and/or will be immune from access Unauthorized access to the site's computers, damages, breakdowns, malfunctions - including malfunctions in the hardware, software or communication lines to the site - at the sub-suppliers, and/or anyone on their behalf.
Information security, confidentiality and privacy:
The company takes the best accepted precautions in order to maintain as much as possible the confidentiality of information and the privacy of its customers and implements the most advanced systems and procedures For the security of the information of the customers and all users of the website, including the use of the SSL protocol to encrypt information and other measures. All data entered by the users into the website's computer system are not saved on the website, but are transferred to a third party to a clearing company that meets the PCI standard of the credit companies. In cases that are not under the control and/or result from force majeure, the company will not be held responsible for any damage of any kind and type, indirect and / or direct damage caused to the customer and / or someone on his behalf, if this information is lost or reaches a hostile party and / or is used without authorization. All the orderer's personal details (name, e-mail, etc.) will be kept in the company's databases. The company will not transfer the orderer's personal details to any party other than the credit companies and/or to a third party (such as a courier company) if necessary, and this only for the purpose of completing the transaction.
The personal data that the customer will provide when joining the newsletter, will remain in the hands of the company and/or someone on its behalf and will not be used except for the purpose of contacting the members, managing and operating the site's customer club and marketing activities by e-mail or SMS that will be carried out on the company. The company may use the customer's personal information, without identifying the specific customer, and/or transfer it to other parties, for the purpose of analyzing statistical information as a service for the company.
The company will not make any use of the details of the orderer's payment method except to make a payment for a transaction that the orderer requested to make, and these details will not be transferred to any other party except for this purpose. For the avoidance of doubt, the payment method details are not stored in the company's databases. Despite the above, the company will be entitled to transfer the personal details of a user to a third party in cases where the orderer has committed an act or omission that harms and/or may harm the company and/or any third parties, the orderer has used the company's services to commit an illegal act, if the company has received an order Judiciary instructs her to provide the details of the inviter to a third party as well as in any dispute or legal proceedings. Since it is about carrying out operations in an online environment, the company is unable to guarantee absolute immunity against intrusion into its computers or disclosure of the stored information by perpetrators of illegal operations. If a third party manages to penetrate the information kept by the company and/or misuse it, the user will not have any claim, claim or demand against the company.
The company will be entitled to use "cookies" in order to provide the user with a fast and efficient service and save the customer the need to enter his personal information every time he enters the website. In the event of cases beyond the company's control and/or resulting from force majeure, the company will not be responsible for any damage of any kind, indirect or direct, caused to the customer and/or to those on behalf of the customer if this information is lost or if it is used unauthorized.
Various:
The website may include links and/or references to websites that are not and/or referred to operated by the company. The company will not be held responsible for the linked websites and a link to any website should not be considered a recommendation for that website. The links are intended solely for the convenience and information of the users. The company may according to His sole discretion to remove any link from the site and/or add additional links.
The user undertakes not to upload and/or transmit and/or distribute and/or publish information or other material that includes a virus or software that may damage the company's computer systems and/or that may damage and/or limit and/or prevent others from using it, and not to do any Commercial use of information and/or falsifying it and/or changing it and/or deleting it and/or uploading and/or publishing any information it contains to be threatening, offensive, insulting, private and racist. The user undertakes to indemnify and compensate the company for any direct or indirect damage and/or any expense incurred by the company in connection with a claim and/or demand and/or damage resulting from non-compliance with the provisions of these regulations.
The company reserves the exclusive right to immediately terminate the user's use of the site, at any time, in which the user has violated the terms of these regulations and/or any law and/or other instruction/ and/or if the company decides that the user has made unreasonable or inappropriate use on the site. In these cases, the company will not be responsible for any loss and/or expense and/or damage, including emotional distress caused to the user. A user who provides his details on the website, does so according to his discretion and free will and without thereby imposing any obligation on the company. The company reserves the right to refuse to grant access to this website or any part of it to any user at its sole discretion and without any prior notice. There is a possibility of a price difference between the website and the company store.
Law and judgment:
The law applicable to these regulations and/or to any action and/or to a conflict arising from it, is Israeli law only. In any case of dispute, the Tel Aviv-Jaffa courts (the peace or district) will have the exclusive authority to discuss it. The law applicable to the use of the website, the order and these regulations, including the interpretation and enforcement of the regulations, is Israeli law only.